Frequently Asked Questions

How long does it take a gown to arrive?
Regular delivery for bridal gowns varies from 4 to 6 months.  However, many manufacturers offer rush production options for a reasonable fee.  Additionally, we now feature a "Quick Delivery" section with many styles available in as little as a few weeks with no rush fee! 

Bridesmaids, flowergirls, and formals regularly take 3 to 4 months, but rush options are available. 

What is needed to order my dress?
We require 50% to order your gown from the manufacturer, with the remaining balance due upon arrival.  If your engagement length allows, you may coordinate a payment plan with your consultant. 

What forms of payment do you accept?
Cash, Check*, Visa, MasterCard, Discover

*When picking up merchandise or paying for bridal alterations by check, we will process checks electronically.  We recommend a debit card for these payments instead, as electronic check verification has had issues with business and other checking accounts that are not linked to the driver's license we must swipe.

What if you don't have the dress I love in-store?
We can order your gown from any designer whose collection we currently carry, even if we do not have the exact dress in-store!  We would be glad to help you find the best value.  Keep in mind some designers offer gown loan programs, making certain styles available to try with no committment to purchase (customer pays only S&H).

Do you require appointments?
While we welcome walk-ins, it is advantageous to have an appointment.  Appointments are taken first, and walk-in customers must wait for the first available consultant.  On weekends, this can be an hour wait or more.  We believe there is more to the bridal shopping experience than just trying on dresses, so we assign a consultant to each bride.  If you arrive early for your appointment, you may browse our bridesmaids, Destination bridal, Quick Delivery bridal, bridal samples size 14 and up, and bridal new arrivals.  Because our vast selection can be overwhelming, we ask that your bridal consultant escort  you through the Grand Bridal Showroom with all the rest of the current bridal styles.

Do you offer alterations?
We offer alterations in-house for our brides (not bridesmaids).  The process normally requires two to three weeks, but appointments can book up very far in advance.  You will need the shoes and undergarments you plan to wear with the dress on your wedding day for your fittings.  Alterations fees are due upon the completion of your first fitting. 

Do you have plus size samples?
Our front room features popular styles in sizes 14 and up!  Bridesmaids samples usually range from 8 to 14.

102 N Loop @ Yale, Houston, TX  77008